How to Report an Auto Body Repair Claim
with ICBC & Canadian Direct Insurance
Though you do your best to drive carefully and responsibly, it’s comforting to know that if you’re involved in an accident, we are fortunate in British Columbia to have access to insurance companies dedicated to making the repairs as hassle free for you as possible.
Whether it’s damage resulting from an accident, a hit-and-run, or a windshield that needs replacing, there are key steps you need to take.
As the primary insurer in the province of British Columbia, all car accidents should be reported to ICBC first. Even if you choose to repair your vehicle without ICBC’s help, you are obligated to report your loss. This will also ensure a smooth claims process and minimize the time it takes for ICBC to determined liability or approve rental car coverage.
Dial-a-Claim is open 24/7 at:
Lower Mainland: 604-520-8222
Rest of BC: 1-800-910-4222
For more on the steps to take for your specific type of claim visit ICBC’s website.
Canadian Direct Insurance
We are proud to be a Preferred Vendor with our partners at Canadian Direct Insurance, a respected private insurance company offering premium optional insurance coverage for your vehicle. As an Authorized Repair Centre, we repair more claims than any other CDI approved auto body shop. Which means we have CDI’s complete trust to restore your car to pre-accident condition, quickly and effectively.
CDI’s Claim Centre is open 24/7 at:
For more on handling claims visit CDI’s website.
How Can We Help?
Convenient services to get you back on the road as quickly as possible:
- Auto Collision Repair
- Auto Body Paint Shop
- Windshield Repair
Making it even easier for you and your busy schedule, enjoy complimentary delivery of a replacement vehicle and pick-up, drop-off of your vehicle.
Our Promise To You
At Maximum Collision, a warranty is not lip service. We’ve built our reputation on quality and stand behind our work with a 100% Satisfaction Guarantee for as long as you own your vehicle. Period.